Minimum age for the companion: 5 years old.
Minimum age for the driver: 16 years old.
DOCUMENTATION
You must bring your valid orinal National Identity Card or passport.
VOUCHER
You do not have to print the ticket, you can show it on your phone.
CANCELATION POLICY
Reservation cancellations or changes must always be made by sending us an email.
Free cancellation up to 48 hours before the date of the tour. Last 48 hours and no-shows: loss of the quantity paid.
VOUCHER
This voucher confirms that you have booked a water activity with company TAURITO WATER SPORTS SLU (trade name AQUASPORTS)
You must carry with you the first page of the voucher on your mobile phone or printed out, since it may be required of you at any time.
CANCELATION POLICY
Reservation cancellations or changes must always be made by sending us an email.
Free cancellation up to 36 hours before the date of the tour. Last 36 hours and no-shows: loss of the quantity paid.
Cancelation of groups (more than 5 people)
Free cancellation up to 72 hours before the date of the tour. Last 72 hours and no-shows: loss of the quantity paid.
MEETING POINT
If you have made a reservation with pick up near your hotel or accommodation, please note the following points:
It is your responsibility as the client to locate the pick up point and call or contact OkGranCanaria if you have any questions about the indicated point of pick up. You should always be punctual, and as a general rule it is convenient to arrive about 5 to 10 minutes before the designated time.
If you arrive late or you are at the designated point, you will have no right to any refund for the amounts previously paid nor any other expenses incurred.
If more than 10 minutes pass with respect to the designated time and the bus/guide does not arrive, you should call +34 638 78 31 34.
OkGranCanaria is an intermediary for the tours of AQUASPORTS and is exempt of all responsibility in relation to the provision of services. This means that you have contracted the excursion with AQUASPORTS, not with OkGranCanaria. For any modification, cancellation, question or complaint related to the services of the excursion, you should contact AQUASPORTS.
You may consult the fully accepted General Policies at any time.
